Summary of Insurance Services
CCOH doctors are participating providers for Medicare and are contracted with most major insurance plans. HMO insurance plans accepted are Dignity Health Medical Network and Kaiser Permanente of Santa Cruz. HMO's require a referral and authorization.
Check with your insurance plan to ensure that the doctor you choose is a contracted provider. When you are referred to one of our doctors, an insurance verification and eligibility check will be performed by our experienced staff. Your insurance benefits are determined through this process and once benefits are determine, you will be provided with a written summary. If authorization is required (which is almost always the case) we will initiate that request on your behalf.
Accepted insurance plans include: Medicare, Blue Cross, Blue Shield, Aetna, Cigna, HealthNet, United HealthCare and others.
Summary of Financial Services
If our doctors determined that you need treatment, an estimate of the treatment costs will be provided to you. The estimate will break down the insurance and patient portions of your insurance coverage. This estimate will give you a complete picture of the financial responsibility of both you and your insurance company for treatment received in our office. This is a valuable service to you and your family. With this information you can make an informed decision about your treatment and financial options.
Your co-pay is due at the time of service as stipulated by your contract with your insurance company. Depending on your insurance benefits, payment may be required at the time of service. Final determination of deductible and co-pays will be made by your insurance company at the time your claim is processed. CCOH has a number of payment options available for your convenience.